1 · Platform infrastructure
These vendors help us run the service itself — hosting your agent and handling payments.
Hetzner Online GmbH
PurposeHosting — your agent's dedicated server runs here.
DataAgent memory, conversation contents, technical logs. Encrypted at rest.
RegionFrankfurt, Germany (EU)
Cloudflare, Inc.
PurposeDNS, edge caching for the marketing site, DDoS protection.
DataPublic marketing-site traffic, request metadata. No agent contents.
RegionGlobal edge; primary processing in the EU where available.
Stripe Payments Europe, Ltd.
PurposeCard processing for paid plans.
DataBilling email, name, payment method token, invoice history. Card numbers go directly to Stripe — we never see them.
RegionIreland (EU) / United States.
Google LLC (Workspace / Gmail)
PurposeAccount emails — invitations, password reset, billing receipts.
DataEmail address, message contents. Conversations are never emailed.
RegionUnited States.
2 · Model providers
Your agent uses model APIs to think and reply. Below is the default list. You can bring your own keys for any of these, and your zero-retention agreement carries over when you do.
Anthropic, PBC
PurposeModel API — Claude.
DataOnly the prompt and tool inputs needed to answer. Zero-retention agreement on the AgentHut account.
RegionUnited States. Or your own key on your own terms.
OpenAI, L.L.C.
PurposeModel API — GPT.
DataOnly the prompt and tool inputs needed to answer. Zero-retention agreement on the AgentHut account.
RegionUnited States. Or your own key on your own terms.
Mistral AI
PurposeModel API — Mistral models.
DataOnly the prompt and tool inputs needed to answer.
RegionFrance (EU). Or your own key.
Google LLC (Gemini)
PurposeModel API — Gemini.
DataOnly the prompt and tool inputs needed to answer.
RegionUnited States. Or your own key.
DeepSeek
PurposeModel API — DeepSeek models.
DataOnly the prompt and tool inputs needed to answer.
RegionChina. Or your own key on your own terms.
Alibaba Cloud (Qwen)
PurposeModel API — Qwen models.
DataOnly the prompt and tool inputs needed to answer.
RegionChina / Singapore. Or your own key.
Moonshot AI (Kimi)
PurposeModel API — Kimi models.
DataOnly the prompt and tool inputs needed to answer.
RegionChina. Or your own key.
3 · Change notices
If we want to add a new sub-processor or replace an existing one, we'll email everyone with an active account at least 30 days before the change takes effect. You can object by writing back; if we can't agree, you can export and delete on standard terms.
4 · Questions
For privacy or sub-processor questions, write to [email protected] or use the form on the contact page.